Conference Payment Terms and Cancellation Policy

Conference Terms & Conditions

Payment terms:

  • Credit Cards ONLY
    • Visa and Mastercard credit cards accepted for EUR and USD payments; AMEX accepted for USD payments.  
  • ACHs, Checks, PO’s, Money Orders, or CASH are not accepted
  • Wire Transfers will be allowed for non-United States attendees ONLY
  • Pricing for non-United States events may include extra tax in the registration fee, due to location regulations.

Registration terms:

  • Membership discounts ONLY apply to those that are members at the time of registration. Refunds for the difference will not be applied if your membership if purchased or upgraded AFTER registration has occurred.
  • All registrations will be audited and any registrant who has selected the incorrect registration type will be charged the difference on the credit card used to complete the registration. Additionally, any registrants who are owed a refund will have their refund processed on the credit card used to register for the event. No Cash refunds are allowed.

Refund terms:

  • Any cancellation occurring before 11:59 PM Pacific Time (PT) of the cancellation deadline, 100% of the registration fee will be refunded minus a $50 processing fee. The cancellation deadline dates are as follows:
    • Power Platform World Tour in Chicago: March 5, 2019
    • Power Platform World Tour in London: 6 July 2019
    • Power Platform World Tour in Toronto: July 30, 2019
    • Power Platform World Tour in Copenhagen: 9 August 2019
    • Power Platform World Tour in Vancouver: August 14, 2019
    • Power Platform World Tour in Calgary: August 20, 2019
    • Power Platform World Tour in Sao Paulo: 26 August 2019
    • Power Platform World Tour in Dublin: September 17, 2019
    • Power Platform World Tour in Mexico City: September 20, 2019
    • Power Platform World Tour in Munich: September 24, 2019
    • Power Platform World Tour in Vienna: September 27, 2019
    • Power Platform World Tour in Madrid: October 11, 2019 
    • Power Platform World Tour in Brussels: October 22, 2019 
    • DSLUG Conference: March 4, 2019
    • User Group World Tour in Copenhagen: 24 April 2019
    • User Group World Tour in London: 26 April 2019
    • User Group World Tour in Johannesburg, South Africa: 15 May 2019
    • Summit Australia:15 July 2019
    • GP Tech Conference in Fargo: July 29, 2019
    • User Group D365 Focus Europe in Brussels: 15 August 2019
    • Collaborate Canada in Ottawa: August 15, 2019
    • Collaborate Canada in Toronto: August 15, 2019
    • Collaborate Canada in Vancouver: August 15, 2019
    • User Group Summit North America: August 21, 2019
    • Power Platform Summit North America: August 21, 2019
    • No refunds will be issued for cancellations occurring after the deadlines listed above.
  • No refunds are given on fees applied to registration or service fees.
  • Refunds may take up to 20 business days to process.

Cancellation terms:

Registrant does not have to give a reason for their cancellation but they must cancel their registration online or contact and the above refund terms will be followed regardless of cancellation reason. That includes an act of God, inclement weather, terrorist threats/attacks, death or tragedy, or any other unforeseen circumstances that would deem you unable to attend the conference.

Coupon codes:

Unique Coupon Codes must be used during the registration process in order for discount to be applied to the conference registration purchase. The discount cannot be applied to registrations which are already submitted. Codes are specific to each conference and not valid for any future events. No refunds or exchanges.

Registration transfers:

  • Registration transfers should be completed online if: no changes are being made to payment information and substituted attendee qualifies for the same registration type (i.e. user member, partner member)
    • Visit the meeting details, click Edit and click Transfer to transfer a registration to another member of your organization. 
  • If payment information needs to be updated due to a transfer, please contact Do not cancel or attempt to transfer registration online. 
  • Transfers cannot be made between different registration types (i.e. user registration to partner registration)

Force majeure:

In the event Dynamic Communities is prevented from carrying out its obligations as a result of any cause beyond its control, such as but not limited to acts of God, war, acts of terrorism, airline flight cancellations, strikes, lock-outs, flood, commercially unfeasible or failure of third parties to deliver goods or services, Dynamic Communities shall be relieved of its obligations and liabilities for as long as fulfillment is prevented.

Dynamic Communities data privacy statement:

  • By registering for a Dynamic Communities conference, you agree to allow Dynamic Communities to use your personal information in registration and notification of activities related to the User Group and the Conference. 
  • By registering, you agree to receive email and/or print communications from sponsors of the Conference unless you specifically selected to opt out of sponsor communications during the registration process. If you allow your badge to be scanned on-site at an event by sponsors/exhibitors, you may be added to their mailing list and potentially contacted.
  • Dynamic Communities does not sell, trade or rent your personal information to others

Refer the Academy Terms & Conditions page for details about academy course registrations.